Client Offboarding Checklist

Farewells are inevitable in service-based businesses. Just as onboarding is crucial, ensuring a smooth offboarding experience is equally important. When a client relationship concludes, completing tasks and formalities ensures a positive end to our partnership.

To make sure you don’t miss out on anything and offer a smooth client onboarding experience, we’ve created this client offboarding checklist template. It contains a checklist of all activities you need to perform before ending a client relationship.

Used by 156 people

Rated 4.5

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Download this client onboarding checklist template to effectively perform all the essential activities before ending a client relationship.

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Benefits of downloading this template:

Download this client onboarding checklist template to effectively perform all the essential activities before ending a client relationship.

Consistent closure
Organized process
Clear guidance
Structured approach
Higher efficiency
Save time
Professional exit experience
Enhanced client satisfaction

Frequently asked questions

IT and non-IT consulting
Legal and Accounting
IT support and services
Banking, investment, and other financial services
Software-as-a-service (SaaS) services
Marketing and advertising
Human resources (HR) and recruitment

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From quotations to opportunities, Zomentum helps us streamline the complete sales process, everything within a single, easily accessible dashboard. It also helps us to track the total number of proposals, leverage automation to send reminders to customers who haven't signed, and receive weekly updates on opened proposals. And on top of this, it integrates well with Connectwise flawlessly.

Michael Morgan
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Initially, we used it to overcome Microsoft's NCE hurdles with digital signage agreements. But then we discovered its versatility. Now, we rely on Zomentum to effortlessly build proposals, create business cases, and attach quotes directly to the proposal. The platform enables us to track project progress and provide real-time feedback to our customers. It's streamlined our entire process, from proposal to billing. And it also integrates seamlessly with Autotask - our PSA and allows us to pull products and services from our inventory effortlessly.

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With the AI Proposal Writer, we save 1 hour every day, allowing us to focus on other important tasks. The Template Library has been a lifesaver, enabling us to swiftly create quotes across various products. Zomentum's standardization of our proposals ensures consistent messaging for all clients, resulting in improved quote-to-closure rates.

Perry Ashby
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The document template makes our sales proposals a more modern experience with embedded videos and multi-stakeholder digital signatures with a customizable sales pipeline system. Zomentum replaces multiple products with a single, fully integrated solution that solves many of the challenges we encountered with other platforms.

Robert Picard
VP & COO, Demand ITS Inc

Zomentum has truly transformed our proposal process, making it more efficient and professional. With its revenue automation features, we've experienced a remarkable increase in productivity, saving us valuable time. The AI Writer is a game-changer, allowing us to create personalized and high-quality content for each proposal quickly. It has significantly improved our lead conversion rate, enabling us to focus on the next opportunity.

Jason Kemley
Director – Uptime Solutions

Zomentum has helped us in tracking quotes from customers without having to send PDF attachments in our e-mails and manually sign them. The support team is very receptive and always takes our suggestions in order to make it a better tool. I hope they continue improving it with more and more integrations to reduce manual entries as much as possible.

Santiago Susbielles
Finance Controller - CIO Landing

From quotations to opportunities, Zomentum helps us streamline the complete sales process, everything within a single, easily accessible dashboard. It also helps us to track the total number of proposals, leverage automation to send reminders to customers who haven't signed, and receive weekly updates on opened proposals. And on top of this, it integrates well with Connectwise flawlessly.

Michael Morgan
Managing Director – Morgan and Morgan

Initially, we used it to overcome Microsoft's NCE hurdles with digital signage agreements. But then we discovered its versatility. Now, we rely on Zomentum to effortlessly build proposals, create business cases, and attach quotes directly to the proposal. The platform enables us to track project progress and provide real-time feedback to our customers. It's streamlined our entire process, from proposal to billing. And it also integrates seamlessly with Autotask - our PSA and allows us to pull products and services from our inventory effortlessly.

Daniel Shone
Managing Director – Apex Computing Services

With the AI Proposal Writer, we save 1 hour every day, allowing us to focus on other important tasks. The Template Library has been a lifesaver, enabling us to swiftly create quotes across various products. Zomentum's standardization of our proposals ensures consistent messaging for all clients, resulting in improved quote-to-closure rates.

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CEO – Urban Network

Client Offboarding Checklist

Farewells are inevitable in service-based businesses. Just as onboarding is crucial, ensuring a smooth offboarding experience is equally important. When a client relationship concludes, completing tasks and formalities ensures a positive end to our partnership.

To make sure you don’t miss out on anything and offer a smooth client onboarding experience, we’ve created this client offboarding checklist template. It contains a checklist of all activities you need to perform before ending a client relationship.

Benefits of downloading this template:

Consistent closure
Higher efficiency
Organized process
Save time
Clear guidance
Professional exit experience
Structured approach
Enhanced client satisfaction
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