For partners

Free Past Due Invoice Template

Our past-due invoice template is designed to streamline your billing methods and ensure on-time payments from clients. It helps small business owners communicate outstanding invoices effectively. 

The template includes all the necessary details to address past-due invoices and maintain a positive relationship with your clients.

Used by 156 people

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Here are the steps you can follow to use the past-due invoice template from Zomentum:

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How can you use the past due invoice template?

Here are the steps you can follow to use the past-due invoice template from Zomentum:

Download Template
List Products
Send the Invoice
Fill in the Information
Calculate Totals
Get Approval via E-sign

Frequently asked questions

What does an overdue invoice mean?

An overdue invoice refers to an invoice that has not been paid by the specified due date. When a customer or business partner fails to make a payment within the agreed-upon timeframe, the invoice becomes overdue. This situation can impact a company's cash flow and liquidity, as the expected revenue is delayed. 

Businesses often send reminders or follow-up communications to prompt payment of overdue invoices. If the payment remains outstanding, further actions, such as engaging a collection agency or legal proceedings, may be necessary to recover the owed amount.

How do I write a past-due invoice?

Creating a past-due invoice from scratch can be a time-consuming task; a better alternative is to use Zomentum to create professional invoices, just follow these steps:

  1. Log in to Zomentum: Access your Zomentum account and navigate to the Zomentum Payments section.
  2. Create a New Invoice: Select the option to create a new invoice and fill in the necessary details, including the invoice number, date, and payment terms.
  3. Add Client Information: Enter client name, company name, and contact number.
  4. List Products/Services: Provide a description, quantity, unit price, and total price for each item.
  5. Include Payment Terms: Clearly state the payment terms and due date.
  6. Send the Invoice: Use Zomentum's automated email feature to send the invoice to the client.
  7. Set Up Reminders: Configure automated reminders for overdue invoices to ensure timely follow-up.
  8. Monitor Payments: Track the status of the invoice, receive payment and follow up as needed using Zomentum's platform.

By using Zomentum, you can not only manage your past-due invoices, you can also track and receieve payments while maintaining positive client relationships. For best results, send the invoice before the payment deadline and avoid any accusatory language in follow-ups to maintain a professional tone. Consider offering various payment methods, including credit card and online payment options, to make the process more convenient for your clients.

How do I ask a customer to pay past-due invoices?

To ask a customer to pay past-due invoices, start by sending a polite reminder email that mentions the invoice number, due date, and amount due. If there is no response, follow up with a slightly firmer email, including a copy of the invoice, and repeat the importance of timely payment. 

Offering multiple payment options can make it easier for the customer to settle the invoice. If emails are ignored, make a phone call to discuss the overdue payment and identify any issues. As a last resort, send a formal letter demanding payment and outlining potential consequences for non-payment, such as late payment fees or involving a legal team. 

By following these steps, you can effectively communicate the urgency of the overdue payment while maintaining a professional relationship with your customer.

What should a past-due invoice template include?

A past-due invoice template should have sections for both the sender's and buyer's information, including names, companies, addresses, and contact details. The invoice details section should include the invoice number, date, and payment terms. 

It should list the products or services provided, along with their descriptions, quantities, unit prices, and total prices. A declaration section is essential to confirm the accuracy of the invoice. The template should also include a subtotal, any applicable discounts, tax calculations, and the total amount due. Finally, it should have spaces for an authorized signature, date, and company stamp. Including contact information for any questions regarding the invoice is also important. This ensures the client has less time to delay payments.

What is the difference between overdue and past due?

Overdue and past-due terms are crucial for managing cash flow and maintaining healthy business operations. Past due refers to an invoice or payment that has not been settled by the specified due date. For instance, if a customer was supposed to pay by the 15th of the month and hasn't, the invoice becomes past due on the 16th.

Overdue, on the other hand, indicates a more critical situation where the payment is significantly late. For example, if the payment remains unpaid for 30 days or more after the due date, it is considered overdue. At this stage, the company may need to take additional actions such as sending reminders, applying late fees, or even involving a collection agency to recover the owed amount. 

How do you email an invoice 60 days past due?

To email an invoice that is 60 days past due, start by crafting a clear and urgent subject line, such as 'Immediate Attention Required: Invoice #12345 - 60 Days Overdue.' Begin the email with a polite but firm opening, addressing the recipient by name. 

Clearly state that the payment is now 60 days overdue and requires immediate attention. Include the invoice number, original due date, and the amount owed. Offer flexible payment options if necessary and provide a link or instructions for making the payment. 

Close the email by expressing appreciation for their prompt attention to this matter and providing your contact information for any questions or concerns.

How can using a past-due invoice template benefit a business?

Using a past-due invoice email template can significantly benefit a business by streamlining the invoicing process and ensuring timely payments. A standardized template helps maintain consistency and professionalism in communications with clients. It includes all necessary details, such as invoice number, due date, itemized charges, and payment terms, making it easier for clients to understand and process the invoice.

Zomentum's past-due invoice template offers additional advantages by integrating with our platform to automate reminders and payment collections. This reduces the administrative burden on your company and improves cash flow management. By using our template, you can efficiently manage overdue invoices and minimize payment delays.

How often should businesses follow up on past-due invoices using the template provided?

A good rule of thumb is to send a friendly reminder or letter within a week of the payment due date. If there's no response, a second overdue invoice email should be sent to the business owner after another week, requesting to initiate the payment process. For longer delays, consider making a phone call or sending a certified letter as the final reminder. The frequency of follow-ups may vary depending on the customer's history, the amount owed, and company policies..

Can using a past-due invoice template help improve cash flow for businesses?

Using a past-due invoice template can significantly improve cash flow for businesses by ensuring timely and consistent follow-up on overdue payments. A standardized template helps streamline the invoicing process, making it easier to send reminders and maintain professionalism. 

By clearly outlining payment terms and due dates, businesses can reduce the likelihood of late payments. Automated reminders and follow-ups, as facilitated by platforms like Zomentum, can further enhance efficiency. This proactive approach to managing overdue invoices helps businesses maintain a steady cash flow and reduce financial strain.

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Robert Picard
VP & COO, Demand ITS Inc

Zomentum has truly transformed our proposal process, making it more efficient and professional. With its revenue automation features, we've experienced a remarkable increase in productivity, saving us valuable time. The AI Writer is a game-changer, allowing us to create personalized and high-quality content for each proposal quickly. It has significantly improved our lead conversion rate, enabling us to focus on the next opportunity.

Jason Kemley
Director – Uptime Solutions

Zomentum has helped us in tracking quotes from customers without having to send PDF attachments in our e-mails and manually sign them. The support team is very receptive and always takes our suggestions in order to make it a better tool. I hope they continue improving it with more and more integrations to reduce manual entries as much as possible.

Santiago Susbielles
Finance Controller - CIO Landing

From quotations to opportunities, Zomentum helps us streamline the complete sales process, everything within a single, easily accessible dashboard. It also helps us to track the total number of proposals, leverage automation to send reminders to customers who haven't signed, and receive weekly updates on opened proposals. And on top of this, it integrates well with Connectwise flawlessly.

Michael Morgan
Managing Director – Morgan and Morgan

Initially, we used it to overcome Microsoft's NCE hurdles with digital signage agreements. But then we discovered its versatility. Now, we rely on Zomentum to effortlessly build proposals, create business cases, and attach quotes directly to the proposal. The platform enables us to track project progress and provide real-time feedback to our customers. It's streamlined our entire process, from proposal to billing. And it also integrates seamlessly with Autotask - our PSA and allows us to pull products and services from our inventory effortlessly.

Daniel Shone
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Free Past Due Invoice Template

Our past-due invoice template is designed to streamline your billing methods and ensure on-time payments from clients. It helps small business owners communicate outstanding invoices effectively. 

The template includes all the necessary details to address past-due invoices and maintain a positive relationship with your clients.

How can you use the past due invoice template?

Download Template
Fill in the Information
List Products
Calculate Totals
Send the Invoice
Get Approval via E-sign
No items found.
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